Insights into Digital Transformation

Perspectives on Technology and Change

My notes and perspectives on technology, transformation, and how organizations — and people — navigate change.

AI and Technology

Perspectives on how AI is reshaping how we work, decide, and build — and what it means for the people navigating it.

Digital Transformation

How organizations adopt technology, change their operating models, and make meaningful transformation stick.

My latest thoughts

Your Brain Was Not Built for This: Why I Built a Second One in Obsidian

I had a moment a few months ago that I suspect a lot of people in leadership positions will recognize. I was preparing for a client meeting, and I knew I had read something relevant, a framework, a case study, something, but I could not find it. Not in my email. Not…

Is Salesforce Becoming Invisible on Purpose, or Becoming Irrelevant?

Salesforce and the AI CRM Future: Bold Land Grab or Last Stand? I came across a LinkedIn post this week that made me stop scrolling. The argument was simple but provocative: everyone thinks AI will enhance Salesforce, but it might actually make Salesforce invisible….

Programmatic Transparency in 2026: Why Agencies Are Fighting The Trade Desk

Programmatic Transparency in 2026: Why Agencies Are Fighting The Trade Desk (And Both Sides Have Questions to Answer) The Publicis and The Trade Desk dispute has been framed as a transparency scandal, but I think it is more interesting than that. What this dispute…

33 articles found